San Antonio
Gemstone Senior Living at Castle Hills
5.72
5.72
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Onsite services
Gender-neutral restroom
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Quality
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This location is a well-regarded senior living facility, with a strong focus on quality care and a supportive community. The staff is welcoming and caring, with many residents praising the kindness and dedication of the employees. The facility offers a range of amenities and services, including a safe and clean environment, wheelchair accessibility, and onsite services.However, there have been some concerns raised by a few families about the care and management of their loved ones. One family reported that their relative's belongings went missing while in the facility, and they felt that the staff was not responsive or helpful in addressing the issue. Another family had a negative experience with the facility's management, feeling that they were not treated with respect or care.Despite these issues, the majority of reviews and feedback suggest that this location is a great choice for seniors and their families. The facility is well-maintained, the staff is friendly and helpful, and the community is active and engaged. Overall, this location is a solid choice for those looking for a supportive and caring senior living environment.It's worth noting that the facility has undergone some changes in ownership and management, which may have contributed to some of the issues raised by families. However, it appears that the new management is working to address these concerns and improve the overall experience for residents and their families.
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Hours
Closed
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Categories
Real Estate
Apartment Rental
Medical Service
Nurses
Community & Government
Community Service
Civic Organizations
Retirement community
Retirement home
Adult day care center
Assisted living facility
Senior citizen center
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