This location of The General car insurance seems to be doing well, but there's room for improvement in terms of quality of service. The staff is generally friendly and helpful, with some agents, like Nelda, standing out for their exceptional service. The company offers fast quotes and affordable insurance options, which is a major plus for many customers. However, there have been some complaints about poor customer service, with a few agents being rude or unhelpful. The working hours are a bit confusing, with a one-hour gap in the middle of the day on Wednesday. It's worth noting that the location is wheelchair accessible, which is a great feature for people with disabilities. Overall, this location is a solid choice for car insurance, but it's essential to be prepared for some potential issues with the quality of service.