San Antonio
Genesis Automotive Group San Pedro
4.57
4.57
Overview
At Genesis Automotive Group, our dedicated staff is here to help you get into the vehicle you deserve! Take a look through our website and let us work for you.
Features
Credit cards
Oil change
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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The Genesis Automotive Group San Pedro location has established a solid reputation for its car sales. While there is room for improvement in certain areas, the overall experience is satisfactory. With a focus on providing quality vehicles, the group has earned a loyal customer base. The working hours are consistent and cater to the needs of most customers, with extended hours on weekdays and weekends.The business has made significant efforts to ensure accessibility, offering a wheelchair-accessible parking lot and entrance. The use of credit cards as a payment option also adds to the convenience. Furthermore, the inclusion of oil change services and the emphasis on sales with good credit or no credit demonstrate a commitment to meeting diverse customer needs.However, a single negative review highlights the importance of quality control and after-sales service. The customer experienced issues with a vehicle's transmission and felt that the warranty and the bank were not responsive. This incident underlines the need for the Genesis Automotive Group to maintain high standards in vehicle inspections and customer support.Notwithstanding this, the numerous positive reviews praising the team's exceptional customer service, the simple and easy purchasing process, and the great selection of vehicles demonstrate the company's dedication to customer satisfaction. The prompt and exceptional service, combined with a genuine interest in understanding customers' needs, make this car dealership a reliable choice for those in the market for a new vehicle.
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Categories
Automotive & Boat Service
Car Sales
Car dealer
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