San Antonio
Gerber Collision & Glass
31.95
31.95
Overview
Gerber Collision & Glass Seguin - 935 S Austin St offers collision auto body repair with a lifetime guarantee. Call 830-549-5100
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Onsite services
Appointments recommended
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Quality
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Overall
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The location is a part of a larger chain of car repair shops, but it seems that this specific branch may not be up to par. The phone and website are easily accessible, but there is a warning sign for potential issues. The staff seems accommodating in some cases, but there are several instances of rudeness and poor communication. It appears that the management has been made aware of these issues, but it has yet to be resolved. The location offers wheelchair accessibility, which is a plus. Overall, the experience at this location seems inconsistent. The service may be below average, and customers may not feel valued. One major issue that stands out is the lack of professionalism and courtesy from the staff. It seems that customers are not being treated with the respect they deserve, which is a major turn-off. The location's working hours are standard, but it's worth noting that the staff seems to be overwhelmed and not very helpful. The online reviews suggest that customers have had issues with the quality of work and communication with the staff. There are also some issues with dishonest communication with insurance companies. It's not clear if the location has made any changes to address these issues. The location is wheelchair accessible, which is a plus. The staff seems accommodating in some cases, but there are several instances of rudeness and poor communication. It appears that the management has been made aware of these issues, but it has yet to be resolved. It's worth noting that the location has a very low rating from third-party review sites, with most customers giving it a 1-star review. This suggests that the issues mentioned above are not just isolated incidents, but a pattern of behavior that is affecting a large number of customers. Overall, it seems that this location may not be the best choice for customers looking for reliable and professional car repair services.
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Categories
Automotive & Boat Service
Car Service
Auto dent removal service
Auto body shop
Car Parts
Auto repair shop
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