San Antonio
Gerber Collision & Glass
7.81
7.81
Overview
Gerber Collision & Glass Seguin - 935 S Austin St offers collision auto body repair with a lifetime guarantee. Call 830-549-5100
Features
Restroom
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Mechanic
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
The business location has a good overall score. While the quality of service is not exceptional, the pricing is very competitive. The innovativeness of the business is notable, suggesting that they are open to new ideas and ways of doing things. However, there seems to be a lack of consistency in the quality of service, as evidenced by the varying reviews.One major issue that stands out is the lack of communication and accountability from the staff. Several customers have reported difficulty in getting updates on their vehicle's progress, and some have even been left with a final product that was not up to their expectations. This lack of communication and accountability can lead to frustration and mistrust among customers.It's also worth noting that some customers have reported issues with the quality of the work done, including poor paint jobs and mismatched parts. This suggests that the business may need to improve its attention to detail and quality control processes.Despite these issues, the business has a strong reputation for being customer-focused and providing good value for the price. The staff is often described as friendly and helpful, which is a major plus. However, the business needs to work on addressing the issues mentioned above in order to provide a more consistent and high-quality experience for its customers.In terms of areas for improvement, the business could focus on improving its communication and accountability processes, as well as its quality control and attention to detail. This could involve training staff on the importance of keeping customers informed and providing high-quality work, as well as implementing new processes and procedures to ensure that this happens consistently.Overall, the business has a lot of potential, but needs to work on addressing some key issues in order to provide a more consistent and high-quality experience for its customers.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Car Parts
Auto dent removal service
Auto repair shop
Auto painting
Auto body shop
Auto bodywork mechanic
Contact business
1