This business location has an excellent overall rating, with most customers praising its quality, pricing, and innovativeness. However, some customers have reported issues with communication and handling of certain problems, such as the one customer who reported being told that their truck was ready when it wasn't. Despite these issues, the vast majority of customers have been extremely satisfied with their experience at this location. The friendly and professional staff, led by Howard Giles, have been praised for their exceptional customer service and attention to detail. Many customers have also appreciated the convenience of being able to get estimates and repairs done quickly and efficiently. While there have been some instances of delays and miscommunication, the business has demonstrated a willingness to listen to customer concerns and make things right. Overall, this business location is a great choice for anyone in need of car repairs or maintenance.The customer reviews highlight the following strengths:* Friendly and professional staff, particularly Howard Giles* Quick and efficient service* Excellent quality of repairs* Competitive pricing* Convenient location and hours of operationThe customer reviews also highlight the following weaknesses:* Occasional issues with communication and handling of certain problems* Some customers have reported delays in getting repairs done* One customer reported being told that their truck was ready when it wasn'tOverall, this business location has a strong reputation for providing excellent customer service and quality repairs, but may benefit from improving communication and handling of certain problems.