The business location, Gibson Costume Shop, seems to be a well-established and reliable destination for those seeking costumes, wigs, makeup, and other accessories. With a rating of 4.1 out of 5 stars, it indicates a generally positive experience for customers. The quality of the products and services is likely to be high, as evidenced by the 4.2 rating, suggesting that customers are satisfied with their purchases. However, the pricing may be a bit steep, with a rating of 4.0 out of 5 stars, indicating that some customers may find it a bit pricey. The shop's innovativeness is also notable, with a rating of 4.1 out of 5 stars, suggesting that it stays up-to-date with the latest trends and offers a wide range of unique products.The business has a long history, and many customers have reported having a great experience there. The shop is open all year round, which is convenient for those who need costumes and accessories for various events and occasions. The staff is friendly and helpful, with many customers praising their knowledge and expertise.However, some customers have reported having a poor experience, citing rude or unhelpful staff, limited selection, and high prices. One customer even reported being yelled at by an employee, which is unacceptable. These negative experiences seem to be the exception rather than the rule, but it's worth noting that the shop's customer service could be improved.Overall, Gibson Costume Shop seems to be a reliable and trustworthy destination for those seeking costumes and accessories. While there may be some room for improvement in terms of customer service, the shop's quality and innovativeness are likely to make it a popular choice for many customers.