The business has an average rating of 4.4, with most customers praising their excellent quality of work, friendly staff, and timely service. Many reviewers have expressed their satisfaction with the business, highlighting the professionalism and expertise of their technicians. One reviewer noted that they were able to book an appointment within a day and had their windshield replaced in under an hour. Another reviewer praised the business for their competitive pricing, stating that they were able to get a replacement windshield for half the cost of Safelite. However, some reviewers have noted that the business can be slow to respond to issues, and one reviewer had a negative experience with a phone representative who was unhelpful and unprofessional.Overall, the business appears to have a strong reputation for providing high-quality services and excellent customer service. However, there may be some room for improvement in terms of responding to customer concerns and issues in a timely and professional manner.The business has a number of positive features, including a convenient location, wheelchair-accessible parking and entrance, and a wide range of services including windshield replacement, repair, and installation. They also offer on-site services and have a convenient online scheduling system.One reviewer noted that the business is very easy to work with and provides exceptional customer service. They praised the technician, Hector, for being very friendly and able to repair two windshield chips quickly. Another reviewer mentioned that the business has a good warranty process and that the technician, Phillip, was amazing and did a great job on the installation.However, one reviewer had a negative experience with the business, stating that they were treated rudely by a phone representative and that the business was unhelpful and unprofessional. They also noted that the business did not follow through on their commitments and that the service was not done correctly.Overall, the business appears to have a strong reputation for providing high-quality services and excellent customer service. However, there may be some room for improvement in terms of responding to customer concerns and issues in a timely and professional manner.