The Goodwill location on Bandera Rd in San Antonio is a convenient spot for donating gently used items. The covered drive-thru drop-off service is a nice feature, especially during rainy days. However, some customers have reported issues with rude staff members, which can be a major turn-off.There are mixed reviews about the quality of the items available for purchase. Some customers have found great deals, while others have been disappointed with the selection.Prices at Goodwill are generally considered reasonable, with many customers praising the affordability of the items. However, a few customers have mentioned that some items may be overpriced.The location is wheelchair accessible, with a designated parking lot and entrance. Staff is generally friendly and helpful, but there have been some incidents of rudeness and poor customer service.Overall, the Goodwill location on Bandera Rd is a decent option for those looking to donate or shop for gently used items. However, it's essential to be aware of the potential for poor customer service and to approach with caution.One notable issue is the behavior of some staff members, who have been reported to be rude and dismissive towards customers. This has resulted in a few negative reviews and a loss of business for the organization.