Goose Auto Repair is a reputable car service center located on Bandera Rd in San Antonio. While they have their strengths, there are areas for improvement. The business has an average overall score of 4.2 out of 5. The quality of work seems to be inconsistent, with some customers experiencing issues and others being highly satisfied. However, the pricing is generally fair, with a score of 5.0 out of 5. Innovativeness is a notable aspect, with a score of 4.5 out of 5, indicating that the business is open to new ideas and approaches.The experience of clients has been varied, with some being extremely satisfied and others having issues with communication and follow-through. The business has a strong commitment to customer service, with many customers praising the friendly and knowledgeable staff, particularly Savannah and Andi. However, some customers have experienced problems with billing and price discrepancies.The business has a good reputation online, with a 4.6-star rating on third-party review platforms. However, there are some negative reviews that highlight issues with communication, pricing, and quality of work. Despite these challenges, the business has a strong commitment to customer satisfaction and is actively working to address these issues.Overall, Goose Auto Repair is a solid choice for car service and repair, but it's essential to be aware of the potential issues and communicate clearly with the staff to ensure a smooth experience.