This auto repair shop seems to be a well-established and reliable business, with a high overall rating. The quality of their work is consistently good, but some customers mention that the pricing can be a bit high. However, many reviewers appreciate the professionalism and honesty of the staff, particularly Savannah, who is mentioned multiple times as being helpful and knowledgeable. One customer had a disappointing experience with a brake issue, but the company responded to their criticism and offered to repair the problem. Another customer had a car with a coolant leak that was caused by the shop's mistake, but the company did not take responsibility for the issue. Overall, the shop seems to have a good reputation, but it's essential to be aware of the potential risks and costs associated with their services. It's also worth noting that some reviewers mention that the shop has changed ownership, which may have affected the quality of service. The shop's use of technology, such as offering online payment and estimates, suggests that they are innovative and committed to making the repair process as convenient as possible for their customers.