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Grainger Industrial Supply

4.0

• (1 reviews)

308 Allwood Rd Road, Clifton

1587.30

mil

308 Allwood Rd Road, Clifton

1587.30

mil

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Overview

Chain offering a broad range of industrial equipment, maintenance supplies, tools & parts.

Features

Credit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

Curbside pickup

In-store pickup

In-store shopping

Same-day delivery

Service guarantee

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Pricing

4.5

Overall

4.0

Quality

4.2

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The location seems to be well-maintained and clean, with customers generally satisfied with the appearance of the store. However, there is a noticeable issue with the staff's competence, with multiple customers expressing frustration with the slow and unhelpful service. While some employees are praised for their knowledge and helpfulness, others are criticized for being rude and uncooperative. Despite this, the store has a wide range of products and is generally well-stocked, which may contribute to its high rating for quality. The pricing seems to be generally competitive, with some customers expressing satisfaction with the prices they paid. However, the store's innovativeness is somewhat lacking, with customers often expecting more from a large chain like Grainger. Overall, the store has some strengths and weaknesses, but it seems to be a decent option for customers in the area.The location is wheelchair accessible, with both parking and entrance points designed to accommodate customers with mobility issues. The store offers a range of services, including same-day delivery, onsite services, and in-store shopping. However, the customer service seems to be a major issue, with some customers expressing frustration with the slow and unhelpful staff. The store has a high rating for quality, but this may be due to the wide range of products available rather than the competence of the staff. The pricing seems to be generally competitive, but the store's innovativeness is somewhat lacking. Overall, the store has some strengths and weaknesses, but it seems to be a decent option for customers in the area.The location has a broad range of products, including tools, parts, and maintenance supplies. However, the customer service seems to be a major issue, with some customers expressing frustration with the slow and unhelpful staff. The store has a high rating for quality, but this may be due to the wide range of products available rather than the competence of the staff. The pricing seems to be generally competitive, but the store's innovativeness is somewhat lacking. Overall, the store has some strengths and weaknesses, but it seems to be a decent option for customers in the area.The location is open Monday through Friday from 7:30 am to 4:00 pm, with no weekend hours. The store's phone number is (1800) 472-4643, and the website is https://www.grainger.com/branch/Clifton-Branch-524. The store offers a range of services, including same-day delivery, onsite services, and in-store shopping. However, the customer service seems to be a major issue, with some customers expressing frustration with the slow and unhelpful staff. The store has a high rating for quality, but this may be due to the wide range of products available rather than the competence of the staff. The pricing seems to be generally competitive, but the store's innovativeness is somewhat lacking. Overall, the store has some strengths and weaknesses, but it seems to be a decent option for customers in the area.