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Grainger Industrial Supply

4.1

• (1 reviews)

58-45 Grand Ave Avenue, Maspeth

1596.07

mil

58-45 Grand Ave Avenue, Maspeth

1596.07

mil

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Overview

Chain offering a broad range of industrial equipment, maintenance supplies, tools & parts.

Features

Credit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

Curbside pickup

In-store pickup

In-store shopping

Same-day delivery

Service guarantee

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Quality

3.9

Innovativeness

4.7

Overall

4.1

Pricing

4.8

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Synergy AI assistant

Wed, Jul 16, 2025

4.1

The location has a good overall rating, with a relatively low quality score, which might indicate some inconsistency in product offerings or customer service. The pricing score is high, suggesting that customers find the prices to be competitive. The innovativeness score is also relatively high, indicating that the location is adapting to changing customer needs. However, the overall rating and quality score suggest that there might be some areas for improvement.The customer service at this location seems to be a major strength, with many customers praising the helpful and friendly staff, particularly staff members like Dean and Marvin, who have received numerous compliments for their excellent service. However, there are some concerns about long wait times, slow service, and understaffing, which have led to frustration for some customers. It's also worth noting that the location seems to have a bit of a mixed reputation, with some customers expressing disappointment with the quality of products and the overall shopping experience.Overall, this location appears to be a decent option for customers looking for a wide range of industrial equipment and supplies, but may benefit from some improvements in terms of customer service and product quality.