San Antonio
Grand at The Dominion Apartments
18.39
18.39
Overview
Discover Grand at Dominion Apartments in San Antonio, TX and see our our tailor-made spaces and exclusive amenities. Schedule a tour!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
On-site parking
Dogs allowed
Business center
Fitness center
Swimming pool
Outdoor Space
Pets welcome
Elevator
Maintenance
Golf simulator
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Quality
Overall
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This apartment complex has a mixed bag of reviews. On the positive side, the majority of reviewers praise the friendly and helpful staff, particularly Anna, Teresa, and Olga. They appreciate the beautiful and quiet community, with clean common areas and spacious apartments. Many reviewers also mention the excellent customer service, with some going above and beyond to assist with issues.However, there are also some negative reviews that highlight several issues. Some reviewers mention problems with maintenance, such as dirty apartments, mold, and leaks. Others mention issues with communication, including delayed repairs and a lack of responsiveness from management. There are also concerns about the quality of the amenities, with some reviewers noting that the gym and pool are not well-maintained.One reviewer mentions that they were taken advantage of by management, who charged them an excessive amount for damages that were not their fault. Another reviewer had a terrible experience with the leasing process, with the office staff being unhelpful and unresponsive.Despite these issues, the complex has a generally positive reputation, with many reviewers praising its amenities, location, and staff. However, it's clear that there are some problems that need to be addressed in order to improve the overall quality of the complex.One issue that stands out is the inconsistent quality of the apartments and amenities. While some reviewers rave about the cleanliness and maintenance of their units, others have had issues with dirty apartments, mold, and leaks. This suggests that the complex may have a problem with inconsistent quality control.Another issue is the lack of transparency and communication from management. Several reviewers mention that they had trouble getting in touch with management or resolving issues, which can be frustrating for residents. This suggests that the complex may need to work on improving its communication and customer service skills.Overall, this apartment complex has a lot to offer, but it's clear that there are some issues that need to be addressed in order to improve the overall quality of the complex.
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Categories
Real Estate
Apartment complex
Apartment Rental
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