This ice cream shop offers a variety of small-batch flavors with mix-ins. The location is convenient, located in the Rivercenter Mall, near the Riverwalk. The staff is friendly and helpful, but some customers have reported rude and unprofessional behavior from certain employees. The prices are on the higher side, but customers appreciate the quality of the ice cream. Some customers have reported issues with their orders, such as incorrect flavors or unmixed toppings. The shop is clean and well-maintained, with a modern and welcoming atmosphere. However, the lack of uniformity in the staff's behavior and the occasional mistakes with orders may detract from the overall experience. One customer reported experiencing gastrointestinal issues after consuming ice cream from this location, but this is not a common complaint. Overall, this shop offers a unique and delicious product, but some improvements are needed in terms of customer service and consistency.