The business has an average overall rating. The quality of service is slightly above average, with most clients satisfied with their haircuts and stylists. Pricing is also reasonable, with many clients mentioning great value for the price. However, there are some issues with innovativeness, as some clients have reported similar problems, such as stylist mistakes and poor communication. Most clients have reported positive experiences with their haircuts, mentioning friendly and professional stylists, fast service, and great prices. Many clients have mentioned specific stylists, such as Stephanie, Eddie, and Ruben, who have provided excellent service. Some clients have also mentioned the convenience of online check-in and the availability of walk-in appointments.However, there are some issues with quality control, as some clients have reported stylist mistakes, such as cutting too much hair or not following client instructions. Some clients have also reported poor communication, with stylists not listening to their concerns or not apologizing for mistakes. Despite these issues, most clients have reported being satisfied with their haircuts and would recommend the business to others. However, it's essential to address these issues to maintain high-quality service and customer satisfaction.Some clients have reported waiting times, with some clients waiting over 30 minutes for their appointments. However, many clients have mentioned that the wait was worth it for the quality of service they received.Overall, the business has the potential to improve its innovativeness and quality control, but it's essential to address these issues to maintain high customer satisfaction.