This apartment complex has both good and bad aspects. The management team is responsive and cares about their tenants, as seen in the praise for Charmaine and her assistant. The apartments are safe, quiet, and clean, with amenities such as a laundry room and parking spaces. However, there are also reports of roach infestations, loud neighbors, and high rent prices. Some tenants have mentioned that the complex has improved since new owners took over, but there are still issues with maintenance and pest control. The phone number and office hours can be inconsistent, and some tenants have had trouble reaching the office or resolving issues. Despite these problems, the complex has a generally positive reputation, with many tenants praising the management team and the amenities. However, the inconsistent phone number and office hours can be frustrating for some tenants. The management team's responsiveness and concern for their tenants is a major strength of this apartment complex. However, the inconsistent phone number and office hours can be a major weakness, making it difficult for tenants to reach the office or resolve issues. Overall, this complex has both good and bad aspects, and potential tenants should weigh these factors carefully.