This law firm has a respectable overall score, indicating a decent experience for most clients. The quality of service seems to be the main area of improvement, with some clients expressing concerns about the responsiveness and professionalism of the attorneys. On the other hand, the pricing is generally considered fair, with some clients even mentioning that it's a good value for the services provided. The firm's innovativeness is also notable, with a comfortable and safe environment for clients. However, there are some issues with client interaction, with a few clients feeling like they're not being taken seriously or that their concerns are being dismissed.One major issue is the firm's responsiveness to client inquiries, with some clients reporting difficulty in getting in touch with the attorneys or feeling like their calls are not being returned in a timely manner. This has led to a sense of frustration and distrust among some clients.Overall, this law firm seems to be a solid choice for those seeking legal services, but potential clients should be aware of the potential for some issues with client interaction.The location is wheelchair accessible, with a parking lot, restroom, and entrance that are all easily accessible. The firm's co-branding with Gregory W Canfield Law Offices adds to its credibility and suggests a strong professional network.Despite the overall score being somewhat average, the firm's strengths in pricing and innovativeness make it a viable option for those seeking legal services.