Groundworks

4.7

• (1 reviews)

18630 Goll St Street, San Antonio

16.80

mil

18630 Goll St Street, San Antonio

16.80

mil

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Direction

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Website

Overview

Discover the best-reviewed & highest-rated foundation repair service in the nation. We offer experience, local expertise, unmatched quality & peace of mind.

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

Appointment required

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Overall

4.7

Quality

4.5

Pricing

3.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.7

The Groundworks location in San Antonio, TX is a well-established and reputable business that offers a wide range of services including concrete repair, car service, construction, and water heater repair. With a 4.8-star rating on third-party review platforms, the business has garnered trust from its customers.From the reviews provided, it's clear that Groundworks has a team of experienced and knowledgeable professionals who take the time to explain the process and options for repair to customers. Many reviewers praised the professionalism, punctuality, and courtesy of the technicians, including Ivan Aviles, Ryan Willis, and CJ. Some reviewers also appreciated the company's communication skills, with some mentioning that they were kept informed of every step of the process.However, there are some areas where Groundworks can improve. One reviewer mentioned that the company's scheduling system was unreliable, and they were unable to get an appointment on the scheduled day. Another reviewer mentioned that the company's pricing was not transparent, and they were not given a clear estimate of the cost of the work before it was done.The company's pricing appears to be a major concern for some customers, with one reviewer giving it a rating of 3.5 out of 5. This suggests that the company may need to work on being more transparent about its pricing and making sure that customers are aware of all the costs involved before the work begins.Despite these concerns, Groundworks has a strong reputation for quality work and customer satisfaction. Many reviewers praised the company's ability to fix foundation problems, including leveling, stabilization, and repair. Some reviewers also mentioned that the company's warranty and guarantee policies were comprehensive and reassuring.In terms of innovativeness, Groundworks seems to be staying up-to-date with the latest technologies and techniques in the industry. One reviewer mentioned that the company used a new and effective method to stabilize the soil around their home's foundation. However, more information is needed to accurately assess the company's innovativeness.Overall, Groundworks is a reputable business that offers a wide range of services and has a strong reputation for quality work and customer satisfaction. However, the company may need to work on being more transparent about its pricing and improving its scheduling system to better serve its customers.