San Antonio
Gruene Hat Company
31.95
31.95
Overview
Gruene Hat Company is the best little hat shop in Texas located in the heart of Gruene Historic District in New Braunfels, Texas. This authentic cowboy hat shop boasts a wide array of felt and straw hats from brands like Steston, Resistol and Charlie 1 Horse. We also carry other western wear items such as wild rags, leather gloves and cowhide products.
Features
Debit cards
Quick visit
Wheelchair accessible entrance
Small business
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
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Overall
Quality
Pricing
Innovativeness
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This business has a cozy and welcoming atmosphere, making it a great spot to explore their collection of high-quality hats. The staff is friendly and willing to help, but there seems to be a hit-or-miss approach to customer service. Some visitors have reported feeling ignored or dismissed by employees, while others have had excellent experiences. The store has a great selection of hats, including Stetson and other brands, and they offer customization services such as hat shaping, trimming, and adding accessories. The prices are generally reasonable, although some visitors have reported being charged more than they expected. The store's innovation lies in its ability to take old hats and bring them back to life, as well as its willingness to work with customers to create unique and personalized hats.However, one issue that stands out is the inconsistent customer service. Some visitors have reported feeling ignored or dismissed by employees, which can be frustrating and make it difficult to get the help they need. This issue is highlighted by several reviews that mention feeling ignored or having to wait for employees to acknowledge their presence. While the store has many positive qualities, this issue needs to be addressed in order to provide a better experience for all customers.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Western apparel store
Clothing Stores
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