San Antonio
Gruesbeck Medical Clinic
9.86
9.86
Overview
Gruesbeck Medical Clinic in 1415 Cable Ranch Rd Suite 105, San Antonio, TX 78245
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It's a bit of a mixed bag when it comes to Gruesbeck Medical Clinic. The quality of care seems to be a major issue, with several patients reporting long wait times, unhelpful staff, and doctors who don't seem to care. Many reviewers have expressed frustration with the customer service, citing rude front desk staff and a lack of empathy from the doctors.On the other hand, some reviewers have reported positive experiences, praising the friendly staff and clean facilities. One reviewer even mentioned that the clinic does a great job of serving the needy population, including accepting Medicare and Medicaid.Unfortunately, the clinic's rating is dragged down by the sheer number of negative reviews. It's clear that Gruesbeck Medical Clinic has some major issues to address in order to improve the overall patient experience.One thing that stands out is the inconsistent policy of refusing patients who need urgent care. In one case, a reviewer was turned away despite having a family member who was lying on the ground and in need of medical attention. This kind of policy can be a serious safety risk and raises concerns about the clinic's commitment to providing quality care.Overall, while Gruesbeck Medical Clinic has some redeeming qualities, it's clear that they need to do some serious work to improve the quality of care and customer service.
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