Guardian House

3.1

• (1 reviews)

1354 Basse Rd Road, San Antonio

4.43

1354 Basse Rd Road, San Antonio

4.43

See All photos

Directions

Call now

Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

3.1

1 reviews

Innovativeness

4.1

Overall

3.1

Pricing

4.2

Quality

2.8

Submit a review

Synergy AI assistant

Thu, Jul 17, 2025

3.1

The location has a good accessibility with a wheelchair accessible parking lot and entrance. The working hours are varied and convenient, including Saturdays and Sundays. However, the quality of service is inconsistent, with some clients experiencing rude staff and poor communication. The pricing is relatively high, with some clients being charged late fees and cancellation fees. The location offers innovative services, including counseling and parenting classes, but the quality of these services can be questionable.There are some concerns about the responsibility and trustworthiness of the staff, with some clients reporting lies and dishonesty in reports. The location seems to favor the non-custodial parents in some cases, which can be frustrating for custodial parents. The communication with clients can be poor, with some clients feeling ignored or dismissed.Despite these issues, the location has received positive reviews from some clients, who appreciate the kindness and support of the staff. The location has a long history of providing services to families, and some clients have reported positive experiences with the counseling and parenting classes.Overall, the location has some strengths and weaknesses, and clients should be aware of the potential issues before using the services. One major issue that stands out is the concern about the staff's responsibility and trustworthiness, which can affect the overall quality of the services provided.