This location appears to be a law firm that has had issues with communication and customer service. Many clients have reported difficulty in getting in touch with their lawyers, and some have even stated that they have been misled or deceived by the firm. The quality of service seems to be a major concern, with many clients expressing frustration with the lack of updates and responsiveness from the firm.The pricing of the firm's services seems to be a mixed bag, with some clients feeling that they have been overcharged for their services. However, it's worth noting that the firm has been involved in several high-profile cases, including mass tort lawsuits, which may account for the high pricing.Despite its flaws, the firm does seem to have a few standout lawyers, such as Erin Rogiers, who have received glowing reviews from clients. However, these positive reviews are not enough to outweigh the numerous complaints about the firm's communication and customer service.One major issue that has been consistently raised by clients is the firm's lack of transparency and communication. Many clients have reported being unable to get in touch with their lawyers, and some have even stated that they have been misled or deceived by the firm. This lack of transparency and communication has led to a significant amount of frustration and mistrust among clients.Overall, while the firm has had some successes and has a few standout lawyers, its reputation is marred by numerous complaints about communication and customer service. It's essential for potential clients to exercise caution and carefully evaluate the firm's services before deciding to work with them.