This salon has a 4.3 rating on various platforms, indicating a high level of satisfaction among customers. The staff is knowledgeable and experienced, with many stylists having over 4 years of experience. The salon is also welcoming and inclusive, catering to a diverse range of clients, including those with curly hair and those who are part of the LGBTQ+ community.The salon's location is convenient, with on-site parking and wheelchair accessibility. The salon's working hours are reasonable, with most days open between 10am and 5pm. However, the salon does not seem to have a consistent schedule, with some days closed or operating on reduced hours.One of the standout features of this salon is its staff. Many customers have praised the stylists for their professionalism, friendliness, and attention to detail. Some have even gone so far as to say that they have found their "hair guru" at this salon. The staff is also knowledgeable about hair care and are happy to offer advice and recommendations to clients.However, there have been some issues with customer service in the past. Some customers have reported long wait times, and one customer even reported being overcharged for their services. Additionally, there have been some issues with communication, with some customers feeling that the salon's staff did not communicate clearly or effectively about their services and pricing.Overall, this salon is a great option for those looking for high-quality hair services in a welcoming and inclusive environment. However, it's worth being aware of the potential issues with customer service and communication.One notable issue is that there have been some problems with customer service, including long wait times and overcharging.