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H-E-B Pharmacy

4.0
• (1 reviews)
12125 Alamo Ranch Pkwy Parkway, San Antonio
|
14.95
mil
12125 Alamo Ranch Pkwy Parkway, San Antonio
|
14.95
mil
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Overview
Overview
Features
Features
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Features

Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Quick visit
Checks
Drive-through
In-store pickup

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All our ratings are from genuine customers

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4.0
1 reviews
Quality
3.1
Innovativeness
4.5
Overall
4.0
Pricing
5.0

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Synergy AI assistant
Thu, Jul 17, 2025
4.0
This location is a convenient place to visit, especially if you are already shopping in the area. However, it might not be the best choice if you need a quick and reliable pharmacy service. The overall quality of service is just average, which is a bit disappointing considering the high ratings from some customers. On the other hand, the prices are very competitive, which is a definite plus. The staff's ability to innovate and find solutions to customers' problems is one of the strengths of this location. Overall, this pharmacy is a decent option, but it's not exceptional.Some of the staff members, like Kayla, Vanessa, and Mayra, are friendly and professional, and they seem to go above and beyond to help customers. However, there are also some negative experiences reported by customers, such as being treated rudely by pharmacy technicians or having to wait for an extended period to get their prescriptions filled. It's a bit disconcerting to see such a high number of customers complaining about the same issues, like waiting times or communication problems.On a positive note, many customers have praised the pharmacy for its quick and efficient service, especially for walk-in customers. Some reviewers have even mentioned that the staff is more willing to help with non-pharmacy-related issues, like providing advice on products or offering suggestions. Unfortunately, there is no clear indication of what might be causing the inconsistent quality of service, but it's worth noting that some customers have had to deal with issues related to the auto-refill system or the pharmacy's communication with doctors' offices.The drive-thru service seems to be a convenient option for some customers, but others have reported long wait times or difficulty getting their prescriptions filled in a timely manner. It's worth noting that the pharmacy has made efforts to improve its service, such as adding new features like NFC mobile payments and offering more services, like on-site services and delivery options.Overall, this pharmacy has its strengths and weaknesses, and it's essential to weigh the pros and cons before making a decision. If you're looking for a pharmacy with competitive prices and a wide range of services, this might be a good option. However, if you need a pharmacy with exceptional quality of service and quick turnaround times, you might want to consider other options.
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Hours

Closed
Sunday
Closed
Monday
9:00 AM
9:00 PM
Tuesday
9:00 AM
9:00 PM
Wednesday
9:00 AM
9:00 PM
Thursday
9:00 AM
9:00 PM
Friday
9:00 AM
9:00 PM
Saturday
9:00 AM
6:00 PM
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Medical Service
Pharmacy
Pharmacies

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