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H-E-B plus!

4.4

• (1 reviews)

723 4100 New Braunfels Ave Avenue, San Antonio

3.82

723 4100 New Braunfels Ave Avenue, San Antonio

3.82

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Overview

Branch of a supermarket chain offering groceries, beer & wine, plus a deli, pharmacy & florist.

Features

Prepared foods

NFC mobile payments

Bakery

Great produce

Wi-Fi

Onsite services

Credit cards

Flowers

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

No-contact delivery

Free parking lot

In-store pickup

Food

Quick visit

Curbside pickup

On-site parking

Same-day delivery

Organic products

Debit cards

Pharmacy

Delivery

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Reviews

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4.4

1 reviews

Overall

4.4

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

This location of H-E-B has a high overall score, which is 4.4 out of 5. It is one of the best-rated locations in the area. The atmosphere is welcoming, and the staff is friendly and helpful. The store is clean and well-organized, making it easy to navigate and find what you need. The quality of the products is generally good, with a wide selection of fresh produce, meats, and dairy products. However, some customers have reported issues with the quality of certain products, such as produce that is not as fresh as expected.Some customers have mentioned that the store can be busy, especially on weekends, which can make it difficult to find a parking spot. Additionally, some customers have reported issues with the checkout process, such as long lines and inefficient bagging. However, these issues are not universal and may be related to specific employees or circumstances.One major issue that has been reported by several customers is the lack of empathy and helpfulness from some employees. Some customers have reported being treated rudely or being given incorrect information by certain employees. This is not acceptable and can be frustrating for customers who are trying to shop in a convenient and efficient manner.Overall, this location of H-E-B is a great place to shop, but it could benefit from some improvements in customer service and quality control. With a little more attention to these areas, this store could be even better.