San Antonio
H-E-B Wellness Primary Care
1.04
1.04
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Innovativeness
Quality
Pricing
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The location is a convenient place for those in need of medical attention, particularly for H-E-B Partners and their families. The staff is friendly and helpful, with many reviewers praising the doctors and nurses for their care. The facilities are clean and modern, and the services offered, such as primary care, physical therapy, and health coaching, are well-regarded. However, some reviewers have noted that the quality of care can be inconsistent, and a few have had issues with scheduling appointments and receiving timely responses to their questions.One reviewer reported a negative experience with security, stating that they were harassed on multiple occasions. Another reviewer expressed frustration with the difficulty in getting in touch with a doctor to discuss medication concerns after leaving the program. These issues highlight the need for improvement in the quality of care and customer service.On the positive side, many reviewers have praised the convenience of the location, with some noting that it is easy to get an appointment and that the staff is accommodating. The H-E-B Partnership with the location seems to be a significant advantage, with some reviewers mentioning that they are able to get preferential treatment as H-E-B Partners.The pricing appears to be a significant strength, with one reviewer specifically mentioning that the zero copay for partners is a major draw. However, it's worth noting that one reviewer was not satisfied with the care they received, citing issues with communication and a lack of attention to their concerns.Overall, the location has a lot to offer, but it seems that there is room for improvement in terms of quality of care and customer service.
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Hours
Closed
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Categories
Medical Service
Medical clinic
Hospitals
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