San Antonio
H&R Block
6.00
6.00
Overview
Get the online tax preparation services you need with the tax refund you want. Whether you efile or work with an H&R Block tax pro, our services are guaranteed.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Appointments recommended
Online appointments
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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This location offers a wide range of services including tax preparation, financial planning, and accounting. The staff is highly professional and knowledgeable, making the experience of clients very satisfying. The quality of the services is consistently high, with many clients praising the expertise and friendliness of the tax professionals.The location is wheelchair accessible, with a parking lot, restroom, and entrance designed to accommodate people with disabilities. The working hours are extended, allowing clients to visit the location during late evenings and early mornings.The pricing of the services is reasonable, with many clients finding the costs to be in line with their expectations. However, a few clients have mentioned that the costs can be higher than expected for certain services.The location is a co-branded H&R Block office, offering a range of products and services under one roof. The online appointment feature makes it easy for clients to schedule a meeting at a time that suits them.A major issue is the lack of consistency in the responses from staff, with some clients experiencing long wait times and others receiving prompt service. In one instance, a client reported that their tax professional made a mistake, resulting in a delay in receiving their stimulus check. Another client complained about the lack of responsiveness from staff, citing that their emails and messages were ignored.Despite these issues, the location has received overwhelmingly positive reviews from clients. Many have praised the staff's professionalism, knowledge, and friendliness. Some have even returned to the location year after year, citing their satisfaction with the services provided.It is worth noting that some clients have mentioned that the location can be busy, especially during peak tax season. However, the staff has consistently demonstrated their ability to manage the workload and provide excellent service despite the challenges.In conclusion, this location offers a wide range of services and a high level of professionalism. While there are some issues with consistency and responsiveness, the overall experience is very satisfying for most clients.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Financial Service
Legal Service
Tax consultant
Accountants
Tax Attorneys
Accounting firm
Tax preparation
Financial Advisors
Accountant
Tax preparation service
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