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H&R Block

4.3

• (1 reviews)

1120 651 N Business Interstate Hwy 35 Street, New Braunfels

30.11

mil

1120 651 N Business Interstate Hwy 35 Street, New Braunfels

30.11

mil

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Overview

Get the online tax preparation services you need with the tax refund you want. Whether you efile or work with an H&R Block tax pro, our services are guaranteed.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Appointments recommended

Wheelchair accessible restroom

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Quality

3.8

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

The location is generally a reliable choice for financial services. The overall quality of service is somewhat inconsistent, with some reviewers praising the professionalism and expertise of the tax preparers, while others have had negative experiences with unprofessional behavior. Pricing is a significant concern for some customers, who feel that the fees are too high for the service provided. However, others appreciate the value for money and the convenience of having their taxes done efficiently. The location has made efforts to be innovative and accessible, with features such as wheelchair accessibility and online appointment scheduling. Nevertheless, some reviewers have experienced issues with disorganization and poor communication.The location has a diverse range of staff, with some reviewers praising the tax preparers for their expertise and kindness, while others have had negative experiences with unprofessional behavior. The most notable issue is the high price of services, which has deterred some customers from returning. The location's efforts to be innovative and accessible are commendable, but have not entirely eliminated issues with disorganization and poor communication. Overall, the location is a decent choice for financial services, but customers should be aware of the potential for inconsistent quality and high prices. The staff at the location seem to be well-versed in tax laws and regulations, and are able to provide valuable advice and guidance to customers. However, some reviewers have experienced issues with staff behavior, including rudeness and unprofessionalism. The location has made efforts to address these issues, but more work is needed to ensure that all customers receive a positive experience.