This tax office, located in Building 2551, 7th St Street, House 2400, Fort Sam Houston City, offers a range of services including tax preparation and financial advising. They have an online appointment system, making it convenient for clients to schedule their appointments. The office is wheelchair accessible, with accessible restrooms, parking lots, and entrances.One of the standout features of this office is the professionalism of their staff. Many clients have praised their tax preparers for being knowledgeable, efficient, and personable. Rhonda Nelson, in particular, has been consistently praised for her exceptional service. Clients have also appreciated the office's responsiveness, with many praising the staff for being helpful and attentive.However, there have been some issues with communication and customer service. A few clients have reported difficulty in getting in touch with the office, with one client even being told to call a random dance studio instead of the manager. Another client had a poor experience with Pedro, who seemed to be uninterested in helping them.Despite these issues, the office has a strong reputation for quality service. With a 4.4-star rating from third-party reviewers, it's clear that many clients have had positive experiences. The office's commitment to wheelchair accessibility is also a plus.One area for improvement is the office's pricing. While some clients have praised the office for being affordable, others have mentioned that prices have increased. It's worth noting that the office has a strong reputation for being reliable and trustworthy, with many clients praising their honesty and integrity.Overall, this tax office has a lot to offer, from its convenient online appointment system to its professional and knowledgeable staff. While there have been some issues with customer service, the office's commitment to quality and accessibility makes it a good choice for those in need of tax preparation and financial advising services.