San Antonio
Hallmark Inn & Suites
7.08
7.08
Overview
Basic roadside hotel offering subdued rooms with free WiFi, plus an outdoor pool & free breakfast.
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This hotel seems to be a basic roadside motel with decent prices, but with some significant drawbacks. The rooms are average in quality, with some guests reporting cleanliness issues, such as roaches, dirty sheets, and stained towels. The hotel's location is in a rough neighborhood, with reports of crime and drug activity in the area. On the other hand, the staff has been praised for being friendly and helpful, and the hotel's prices are relatively low. However, there have been some issues with customer service, including rudeness from staff and difficulty with getting refunds or resolving problems. Overall, this hotel may be a good option for those on a tight budget, but guests should be aware of the potential issues and plan accordingly. One major concern is the safety of the hotel, with reports of security issues, including break-ins and disturbances.
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