Hand and Stone Massage and Facial Spa

4.4

• (1 reviews)

107 1435 N Loop 1604 W Street, San Antonio

12.82

mil

107 1435 N Loop 1604 W Street, San Antonio

12.82

mil

Direction

Call now

Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Onsite services

Appointments recommended

Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

4.4

Pricing

4.5

Innovativeness

4.4

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

This spa location offers a high-quality experience, with a strong focus on customer satisfaction. The staff is professional and friendly, with many reviewers praising their expertise and personalized attention. The facility is clean and well-maintained, with a relaxing atmosphere that encourages clients to unwind and rejuvenate.However, some reviewers have noted that the scheduling and communication process can be a bit inconsistent, which has led to some confusion and disappointment. Additionally, a few reviewers have mentioned that they felt pressured to purchase additional services or products, which may not be in line with their original expectations.Despite these minor issues, the overall experience at this spa location is overwhelmingly positive, with many reviewers raving about the effectiveness of the massages and facials, as well as the welcoming and supportive staff. The pricing is also considered fair, with many reviewers feeling that they received good value for their money.One issue that stands out is the lack of communication and follow-through with some clients, which has led to misunderstandings and frustration. For example, one reviewer mentioned that they were told their massage therapist would only perform facials on Sundays, which led to confusion and disappointment when they tried to book a massage instead. Another reviewer mentioned that they were pressured into purchasing additional services and products, which made them feel uncomfortable and misled.Overall, this spa location has the potential to provide a truly exceptional experience, but may benefit from some tweaks to their communication and scheduling processes to ensure that clients feel heard and supported throughout their visit.