Hand and Stone Massage and Facial Spa

4.3

• (1 reviews)

107 355 E Basse Rd Road, San Antonio

5.09

mil

107 355 E Basse Rd Road, San Antonio

5.09

mil

Direction

Call now

Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

Onsite services

Appointments recommended

Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Innovativeness

4.8

Quality

4.3

Pricing

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

This location of Hand and Stone Massage and Facial Spa is well-regarded by clients. They praise the friendly and welcoming staff, as well as the relaxing atmosphere of the spa. Many clients appreciate the expertise of the massage therapists and estheticians, with some specifically mentioning that they have found relief from chronic pain and improved skin health after visiting the spa.However, there are some issues that clients have reported. Some have mentioned that the staff can be inconsistent, with some therapists being more skilled than others. Additionally, a few clients have reported being overcharged for services or feeling misled about the length or cost of their appointments.Despite these issues, the majority of clients seem to have had a positive experience at this location. The spa's commitment to providing a relaxing and rejuvenating experience is evident in the many glowing reviews from satisfied clients. However, it's worth noting that the spa could benefit from clearer communication about pricing and services to avoid any misunderstandings.One notable issue that stands out is the lack of consistency in the quality of service. While some clients have reported receiving exceptional care from specific therapists, others have mentioned feeling rushed or receiving subpar service. This inconsistency can be frustrating for clients who are looking for a reliable and high-quality experience.Overall, this location of Hand and Stone Massage and Facial Spa seems to be a solid choice for those looking for a relaxing and rejuvenating experience. However, clients should be aware of the potential for inconsistency in the quality of service and be sure to communicate clearly with the staff about their needs and expectations.