HarmonyCares Medical Group

3.8

• (1 reviews)

5414 Fredericksburg Rd B 100-a Street, San Antonio

6.96

mil

5414 Fredericksburg Rd B 100-a Street, San Antonio

6.96

mil

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Overview

We are proudly accredited by the Community Health Accreditation Partners (CHAP) and our services provide people with access to skilled healthcare at home.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Overall

3.8

Quality

3.7

Pricing

4.0

Innovativeness

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

HarmonyCares Medical Group has a relatively high overall rating, but there are some mixed feelings among reviewers. On the one hand, many people praise the staff, particularly Nnkea Gutierrez, Mary Ann, and Dr. Roffers, for their professionalism, kindness, and willingness to go above and beyond to provide good care. They appreciate the attention to detail and the ability to communicate effectively.On the other hand, there are several complaints about the reliability and responsiveness of the staff, particularly in terms of returning calls and keeping appointments. Some reviewers have had to wait an extended period for their medications to be refilled or for care to be provided. They also mention that the staff can be rude or unprofessional at times.The company's accessibility features, such as wheelchair-accessible parking and entrance, are a positive aspect. However, some reviewers have noted that the staff can be inconsistent in their care, and some have had to deal with lengthy wait times or difficulty getting appointments.One reviewer had a particularly negative experience, citing a situation where the staff was unresponsive and unhelpful in a time of need. However, this appears to be an isolated incident, and many reviewers have had positive interactions with the staff.Overall, HarmonyCares Medical Group seems to be a solid choice for those in need of medical care, but it's essential to be aware of the potential inconsistencies in staff responsiveness and care quality. It's also worth noting that the company has responded to complaints and has made an effort to improve their services.However, one issue that has been raised by multiple reviewers is the company's response to complaints and concerns. While some reviewers have been satisfied with the company's response, others have felt that the company has not taken their concerns seriously or has not followed up in a timely manner.It's worth mentioning that HarmonyCares Medical Group has been in operation for some time and has a solid reputation in the community. However, it's essential to keep in mind that even the best companies can have their flaws, and it's crucial to be aware of these potential issues when making a decision about who to entrust with your care.