San Antonio
Harris Jewelry
0.62
0.62
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Wheelchair accessible entrance
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This store has a good reputation and is well-regarded by many customers. The staff is friendly and helpful, with some employees going above and beyond to provide excellent customer service. Many customers have praised the store's military-friendly atmosphere and the way they cater to service members and veterans. The store offers a wide selection of jewelry, and the prices are generally considered to be fair.However, there have been some issues with delayed or lost orders, with some customers waiting several weeks or even months for their items to arrive. In one case, a customer reported that their wedding ring was lost by the store, and they had to wait for it to be returned. This is not an isolated incident, as several customers have reported similar issues with delayed or lost orders.Additionally, some customers have criticized the store for being overly aggressive in their sales tactics, particularly when it comes to military members. One customer reported being asked intrusive questions about their personal life and finances, and feeling pressured to make a purchase.Overall, while Harris Jewelry has a good reputation and offers a wide selection of jewelry at fair prices, there are some issues with customer service and sales tactics that need to be addressed. With a little more attention to detail and customer care, this store could be even better.
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