Hawkes Outdoors is a well-regarded store for outdoor enthusiasts, particularly those interested in overlanding and camping. The store offers a wide range of products, including gear for car camping, outdoor equipment, and even specialized items for rooftop tents and trailers. The staff is often praised for their knowledge and helpfulness, with customers appreciating their willingness to provide expert advice and guidance.The store's atmosphere is welcoming and friendly, with many customers noting that the staff makes them feel like part of the "Hawkes Family." The store's owners and employees seem to genuinely care about their customers' experiences and go out of their way to ensure that they are satisfied with their purchases.While some customers have noted that the store's prices may be a bit higher than those at other retailers, many believe that the quality of the products and the excellent customer service make it well worth the extra cost. Overall, Hawkes Outdoors is a great resource for anyone looking to outfit their vehicle for overlanding or camping adventures.One potential issue that has been raised by some customers is the store's handling of warranties and returns. In one instance, a customer reported that the store was unwilling to honor a warranty claim, which led to a lengthy and frustrating process to resolve the issue. However, this appears to be an isolated incident, and the store's owners have taken steps to address the customer's concerns and prevent similar issues in the future.It's worth noting that the store's working hours are limited, with the store closing at 15:00 on Saturdays. However, the store's owners are often available to respond to customer inquiries and provide guidance outside of regular business hours.