San Antonio
HealthTexas Primary Care Doctors (Alamo Heights Clinic)
5.26
5.26
Overview
Primary care is the first point of contact for your individual healthcare needs – for men, consider us your quarterback for life, and for women, consider us your best friend.
Features
Restroom
Wheelchair accessible restroom
Identifies as women-owned
Appointments recommended
Identifies as women-owned
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Innovativeness
Quality
Pricing
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The location is easily accessible by car, with a wheelchair-accessible parking lot, entrance, and restroom. The clinic is well-equipped with modern facilities and friendly staff. Most patients have had positive experiences with the clinic's staff, describing them as helpful, professional, and caring. The clinic's doctors, including Dr. April Hain Trevino, Dr. Orlando Rodriguez, and Dr. Lauren Bishop, have received praise for their bedside manner, listening skills, and ability to address patients' concerns. However, there have been some issues with wait times, with patients occasionally experiencing delays before being seen. Additionally, some patients have reported difficulty getting in touch with their primary care physician, leading to frustration and a sense of neglect.One issue that has been consistently reported is the clinic's handling of prescription refills and billing. Several patients have complained about being unable to obtain necessary medications due to outstanding balances, leading to frustration and concern for their health.Despite these issues, the clinic's cleanliness and organization have been consistently praised, with patients noting that the waiting area is clean and comfortable, and the staff is efficient in handling paperwork and administrative tasks. Overall, the clinic's strong points include its caring staff, convenient location, and high-quality medical care. However, it falls short in terms of wait times, communication, and billing practices. With some improvements in these areas, the clinic has the potential to become an even more excellent choice for patients in the San Antonio area.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Hospitals
Other Medics
Physicians
Medical clinic
Family practice physician
Physician assistant
Doctor
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