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HealthTexas Primary Care Doctors (Schertz Clinic)

4.5

• (1 reviews)

650 FM3009 Street, Schertz

17.24

mil

650 FM3009 Street, Schertz

17.24

mil

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Overview

Primary care is the first point of contact for your individual healthcare needs – for men, consider us your quarterback for life, and for women, consider us your best friend.

Features

Restroom

Wheelchair accessible restroom

Appointments recommended

Appointment required

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Quality

4.3

Pricing

5.0

Overall

4.5

Innovativeness

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

The overall experience at HealthTexas Primary Care Doctors in Schertz, TX is very good. The quality of care is high, with most patients expressing satisfaction with their doctor's visits. However, some patients have reported issues with the front desk staff, including rudeness and difficulty scheduling appointments.The pricing is excellent, with no reported issues with costs or billing. The clinic's innovativeness is also notable, with a modern building and state-of-the-art facilities.Despite some issues with customer service, the vast majority of patients have had positive experiences at HealthTexas Primary Care Doctors. The doctors, including Dr. Lim and PA Smolik, are highly regarded for their knowledge, kindness, and patience. The staff is generally friendly and helpful, and the clinic's attention to detail and follow-up care are impressive.One issue that stands out is the front desk receptionist, Jaime, who has been reported to be rude and unhelpful. This has led to a negative experience for some patients, including one who was left waiting for an extended period of time while Jaime helped another patient.Overall, HealthTexas Primary Care Doctors is a good choice for patients looking for high-quality care in a modern facility. However, it's worth noting that the front desk staff may be a source of frustration for some patients.