San Antonio
Heart to Heart Assisted Living
10.37
10.37
Features
Wheelchair accessible restroom
Identifies as women-owned
Assistive hearing loop
Wheelchair accessible seating
Identifies as women-owned
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location has a unique blend of services, offering apartment rentals, community support, and nursing care. The accessibility features, such as wheelchair-accessible seating, restrooms, parking, and entrance, make it a welcoming space for people with mobility issues. The presence of an assistive hearing loop is also a thoughtful touch.The women-owned business is a plus, as it brings a different perspective to the industry. However, the working hours, running from midnight to midnight every day, seem a bit unusual. It's unclear whether this is a deliberate choice or a mistake.The staff's behavior towards visitors, as described in a review, raises concerns about the treatment of elderly residents. A former visitor reported being told to shut up by a nurse, which is unacceptable. It's essential to ensure that the staff is compassionate and respectful towards all individuals, especially those who cannot speak for themselves.A glowing review from a satisfied customer praises the caring and kind owner and staff, which is a testament to the positive aspects of this location. However, this issue of mistreatment must be addressed.This location's focus on retirement and adult day care services suggests that it is committed to supporting the needs of seniors. However, the reported behavior of the staff is a significant concern that needs to be taken seriously.
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Categories
Medical Service
Real Estate
Community & Government
Assisted living facility
Nursing home
Nurses
Adult day care center
Retirement community
Apartment Rental
Community Service
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