Heights Obstetrics and Gynecology located at Building 999, E Basse Rd Road, Suite 100, San Antonio City has had mixed experiences from patients. While some praise the quality of care provided by Dr. Barnard and Dr. Holloway, others have expressed disappointment with the front office staff, billing practices, and overall experience. The majority of patients have waited for extended periods of time, with some experiencing waits of over an hour. Several patients have also reported issues with billing, including being charged for additional services without their knowledge or consent.Some patients have had positive experiences with the doctors, citing their kindness, professionalism, and willingness to listen to their concerns. However, these positive experiences are often outweighed by the negative comments about the office's efficiency and customer service. A few patients have reported being misled about their insurance coverage and being charged for services that were not disclosed to them. One patient even reported being prescribed medication that was not covered by their insurance, leading to additional costs.Despite some patients' positive experiences with the doctors, the overall rating for this office is lower due to the consistent complaints about the front office staff and billing practices. It's essential to carefully review the comments and take them into consideration before making a decision about this office.