This review is for the car dealership Heritage Auto of San Antonio, located at Building 5131, Northwest Loop 410 Street in San Antonio. The overall experience is above average, with a score of 4.4 out of 5. The quality of the vehicles is good, with a score of 4.1 out of 5, but it could be improved. The pricing is competitive, with a score of 4.8 out of 5. The dealership's innovativeness is also above average, with a score of 4.7 out of 5. However, some customers have reported issues with customer service, such as being treated rudely by sales staff and being sold vehicles with hidden problems. One customer reported being sold a car with a blown head gasket and a cracked cylinder, and another customer reported being sold a car with a bent rim and a suspension issue. Despite these issues, many customers have reported positive experiences, including being helped by friendly and knowledgeable sales staff, and being able to find a good deal on a vehicle. Overall, Heritage Auto of San Antonio seems to be a decent option for car buyers, but customers should be aware of the potential for issues with customer service and vehicle quality.