San Antonio
Heritage Dental Centers
10.81
10.81
Overview
Our, team, at, Heritage, , Dental, has, been, serving, patients, with, a, wide, variety, of, cosmetic, dentistry, &, orthodontic, at, an, affordable, prices., Visit, us, today!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Appointments recommended
Appointment required
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Overall
Quality
Pricing
Innovativeness
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Based on the reviews, it appears that this dental clinic is a highly rated establishment with a strong commitment to providing excellent care and service to its patients. The overall rating of 4.7 suggests that patients have been extremely satisfied with their experiences at the clinic. The quality of care is also rated very highly, with a score of 4.9, indicating that patients have been impressed with the skill and professionalism of the dental staff. The pricing, while not the lowest, is still considered reasonable, with a score of 4.6. The innovativeness of the clinic is also noteworthy, with a score of 4.7, suggesting that the clinic is proactive in adopting new technologies and techniques to improve patient care.However, it's worth noting that there is a significant number of negative reviews, with some patients expressing frustration with the clinic's handling of billing and insurance issues. One patient reported being charged over $1,000 for a tooth extraction that was not performed, and another patient felt that the clinic was not transparent about the costs of procedures. Another patient was unhappy with the clinic's handling of a billing issue, stating that they were not informed of a $50 charge for a cancellation or reschedule within 48 hours.Despite these negative reviews, the majority of patients have reported positive experiences at the clinic, praising the staff's friendliness, professionalism, and commitment to patient care. Overall, it seems that this clinic is a good option for patients seeking high-quality dental care, but may need to improve its handling of billing and insurance issues to address the concerns of some patients.One area for improvement that is highlighted by several reviews is the need for better communication and transparency around billing and insurance issues. Patients have reported feeling confused or misled about the costs of procedures, and have expressed frustration with the clinic's handling of billing issues. To address this, the clinic could consider implementing clearer communication protocols around billing and insurance, and providing patients with more detailed information about the costs of procedures. This could help to build trust with patients and reduce the risk of misunderstandings or disputes around billing.
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Hours
Closed
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Categories
Medical Service
Dentists
Dentist
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