San Antonio
Heritage Roofing & Construction Company
13.76
13.76
Overview
Your local roofing company with offices in Dallas Tx, Austin Tx, College Station/Bryan Tx, San Antonio Tx, Houston Tx, Corpus Christi Tx and Mandeville LA
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Appointment required
Online estimates
Photos & videos
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Pricing
Overall
Quality
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This location has a generally positive reputation. The company has a 4.6-star rating from third-party sources, indicating a high level of customer satisfaction. However, a closer examination of the feedback reveals some inconsistencies. While many customers praise the company's professionalism, quality of work, and good communication, there are some negative reviews regarding solicitation and door-to-door sales tactics. One customer even mentioned that they were ignored despite having a "no soliciting" sign on their door.Some customers have expressed dissatisfaction with the company's response to concerns, with one customer feeling that their issues were not taken seriously. Additionally, there is a review from a customer who claimed that they were pressured into getting their roof fixed and were later accused of making up a payment plan. This review raises concerns about the company's business practices.Despite these issues, many customers have praised the company's representatives, such as Trenton, Jeff, and Matthew, for their professionalism, knowledge, and excellent communication skills. The company has also received positive reviews for its workmanship, with many customers expressing satisfaction with the quality of the work and the attention to detail.To address the issues mentioned in the reviews, the company could consider revising its sales and marketing tactics to avoid soliciting customers who have explicitly stated that they do not wish to be contacted. Additionally, the company could improve its response to customer concerns by taking them more seriously and providing more detailed explanations for any issues that arise. By addressing these concerns and maintaining a high level of quality and professionalism, the company can continue to build trust with its customers and maintain a positive reputation.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Construction & Development
Construction company
Roof Repair
Construction & Modeling
Roofing contractor
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