This location has had a lot of issues with customers. Many reviewers have reported long wait times, rude staff, and problems with rentals. Some have even been left stranded without a car, despite having a confirmed reservation. It seems that the staff is often overwhelmed and unprepared to handle customer requests. The location has also been accused of overbooking and failing to communicate with customers about availability. Additionally, some reviewers have reported being charged extra fees without warning. It's not clear if these issues are isolated or widespread, but it's clear that this location has some significant problems that need to be addressed. Despite some positive reviews, the majority of reviewers have had a poor experience at this location.