San Antonio
Hertz Car Rental - San Antonio - Marriott Rivercenter
0.69
0.69
Overview
In airports around the world and rental car locations near you, get a great selection and price on rental cars, vans and trucks. Click to reserve your vehicle today
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Active military discounts
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Overall
Quality
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It seems that the overall experience at this Hertz Car Rental location is mediocre, with a rating of 2.8 out of 5. The quality of service is also average, with a rating of 3.0 out of 5. However, there is a lack of information regarding the pricing and innovativeness of the location. Based on the known data, it appears that the location has some issues with customer service. Several customers have reported being left waiting for extended periods of time, or being told that there are no cars available even when they have a confirmed reservation. Some customers have also reported being charged extra fees without being informed, or being told that they are responsible for filling up the gas tank even though they were not given clear instructions on how to do so. On the other hand, some customers have reported having positive experiences at the location. They have praised the staff for being friendly and helpful, and have appreciated the convenience of the location being located inside the Marriott hotel. Overall, it seems that the location has some room for improvement in terms of customer service and communication. However, it is also possible that some of the issues may be due to staffing or inventory issues.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Travel & Recreation
Car Rental
Car rental agency
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