San Antonio
Highland Ridge
6.11
6.11
Overview
Welcome home to Highland Ridge, located in San Antonio, Texas near the prestigious Castle Hills neighborhood.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Dogs allowed
Fitness center
Swimming pool
Outdoor Space
Pets welcome
Dog park
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Quality
Innovativeness
Overall
Pricing
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Highland Ridge Apartments is a decent option for those looking for a place to live, but there are some issues that need to be addressed. The quality of the apartments is average, with some units showing signs of wear and tear. However, the pricing is reasonable, making it a good value for the cost. The innovativeness of the complex is notable, with a range of amenities and services available to residents. Unfortunately, the responsiveness of the management team has been a problem for some residents, with some issues taking a long time to be resolved. The property also has some safety concerns, with reports of break-ins and vandalism. Overall, Highland Ridge Apartments is a decent option, but it's not without its issues.One issue that stands out is the poor maintenance of the property. Several residents have reported issues with pests, including roaches and ants, and some have even had to deal with mold and mildew. The complex also seems to have a problem with water damage, with some residents reporting leaks and flooding in their units. The management team needs to take a more proactive approach to addressing these issues and ensuring that the property is well-maintained.The customer service at Highland Ridge Apartments is also a concern. Several residents have reported being treated poorly by the staff, with some being dismissed or ignored when they try to report issues. This is unacceptable and needs to be addressed by the management team.Despite these issues, Highland Ridge Apartments does have some positive aspects. The complex is located in a convenient area, with easy access to local amenities and services. The apartments are also reasonably priced, making it a good option for those on a budget. The innovativeness of the complex is also notable, with a range of amenities and services available to residents, including a swimming pool, fitness center, and on-site parking.Overall, Highland Ridge Apartments is a decent option for those looking for a place to live, but it's not without its issues. The management team needs to take a more proactive approach to addressing these issues and ensuring that the property is well-maintained.
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Categories
Real Estate
Apartment complex
Apartment Rental
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