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Hillside Primary Care

4.3

• (1 reviews)

105 10423 TX-151 Street, San Antonio

11.57

mil

105 10423 TX-151 Street, San Antonio

11.57

mil

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Overview

Need same day appointment? Our board-certified primary care physicians offers same day appointments for your convenience- Schedule Online Now

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Quality

3.1

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

The business has a decent overall score, but some aspects need improvement. Quality of care seems to be a concern, with a relatively low score. On the other hand, pricing is consistently good, and innovativeness is commendable. The business has made efforts to improve its services, but it's essential to focus on quality to meet patient expectations. Many patients praise the staff's professionalism, kindness, and thoroughness. Some appreciate the doctor's willingness to listen and address their concerns. However, a few patients experienced poor communication, long wait times, and difficulties with scheduling appointments. Some patients have reported issues with referrals, insurance, and medication prescriptions. There are instances where patients felt that their concerns were not taken seriously or that they were not provided with adequate explanations. However, these issues seem to be isolated and may be resolved with improved communication and patient engagement.Despite some negative experiences, many patients have expressed satisfaction with their visits, citing the doctor's bedside manner, patience, and willingness to explain things clearly. Some appreciate the clinic's cleanliness and organized atmosphere.It's worth noting that some patients have mentioned issues with billing and insurance, which may be a cause for concern. However, these issues seem to be isolated and may be resolved with improved communication and patient engagement.Overall, the business has room for improvement, particularly in terms of quality and communication. However, it's clear that the staff is committed to providing good care, and with some adjustments, the business can become even more patient-centric and efficient.