Our review of Hilltop at Shavano is a mixed bag. While the community has its strengths, it also has some notable weaknesses. The pricing of the apartments is a major plus, with many residents praising the affordability of the community. However, the quality of the apartments and the community overall is a different story. Several residents have reported issues with pests, including roaches, and some have even had to hire outside companies to deal with the problem. Additionally, some residents have complained about the thin walls, which can make it difficult to get a good night's sleep.The community's innovativeness is also a mixed bag. While some residents have praised the community's amenities, including the pool and gym, others have complained about the lack of attention to detail in the maintenance of these amenities. For example, one resident reported that the pool was often closed due to issues with the gate.Despite these issues, many residents have praised the community's staff, particularly the leasing office staff. Several residents have reported that the staff is friendly and helpful, and that they go above and beyond to address any issues that may arise.One major issue that has been reported by several residents is the problem of pest control. Several residents have reported that they have had to deal with roaches and other pests in their apartments, and that the community's pest control services have been inadequate. This is a major concern for many residents, and it may be something that the community needs to address in order to improve overall quality.Another issue that has been reported is the problem of noise. Several residents have complained about the thin walls and the noise that can come from neighboring apartments. This can make it difficult for residents to get a good night's sleep, and it may be something that the community needs to address in order to improve overall quality.Despite these issues, many residents have praised the community's amenities, including the pool and gym. Several residents have reported that these amenities are well-maintained and that they are a great way to relax and unwind after a long day.Overall, our review of Hilltop at Shavano is a mixed bag. While the community has its strengths, it also has some notable weaknesses. However, with some attention to detail and a commitment to improving overall quality, we believe that this community has the potential to be a great place to live.Recommendations for improvement:* Improve pest control services to address the issue of pests in the community* Address the issue of noise in the community by improving the insulation of the apartments and the community's soundproofing* Improve the maintenance of the community's amenities, including the pool and gym* Provide more transparency and communication with residents about issues and concerns in the communityWe hope that these recommendations will be helpful in improving the overall quality of the community and providing a better living experience for residents.