Holiday Inn Express & Suites New Braunfels by IHG

4.3

• (1 reviews)

1436 N Business Loop Ih 35 Street, New Braunfels

31.01

mil

1436 N Business Loop Ih 35 Street, New Braunfels

31.01

mil

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Direction

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Overview

Contemporary hotel featuring a lobby lounge & a 24-hour gym, plus free breakfast & parking.

Features

LGBTQ+ friendly

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Innovativeness

4.5

Quality

4.2

Overall

4.3

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

The hotel is a good option for travelers, with a clean and comfortable room, a good breakfast, and a friendly staff. The hotel is located in a convenient area, close to many attractions and restaurants. However, some guests have reported issues with the room cleanliness, and the hotel could benefit from some updates and maintenance. The hotel is a good value for the price, but it may not be the best option for guests who are looking for a more luxurious experience. Overall, the hotel is a solid choice for travelers who are looking for a clean, comfortable, and convenient place to stay.One issue that has been reported by some guests is the lack of attention to detail in the room cleaning. While the rooms are generally clean, some guests have reported finding hair in the bathroom and stains on the carpet. Additionally, some guests have reported issues with the room temperature, with some rooms being too hot or too cold.The hotel's breakfast options are a highlight, with a wide variety of hot and cold options available. However, some guests have reported that the breakfast area can be crowded and noisy, especially during peak hours.The hotel's staff is generally friendly and welcoming, with some guests reporting that they went above and beyond to help with their needs. However, some guests have reported that the staff can be slow to respond to requests, and that there may be a language barrier for guests who do not speak English.Overall, the hotel is a good option for travelers who are looking for a clean, comfortable, and convenient place to stay. However, it may not be the best option for guests who are looking for a more luxurious experience or who require more attention to detail.