San Antonio
Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG
0.64
0.64
Overview
Relaxed all-suite hotel offering an outdoor pool & a gym, plus free breakfast & Wi-Fi.
Features
LGBTQ+ friendly
LGBTQ+ friendly
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The hotel's overall experience is average, with some notable issues. While the staff is friendly and helpful, the facilities are showing signs of wear and tear. The rooms are generally clean, but some guests have reported issues with cleanliness and maintenance. The breakfast options are standard for a Holiday Inn Express, but some guests have complained about the quality and variety. The hotel's location is convenient for those visiting the River Walk and downtown San Antonio, but some guests have expressed concerns about the safety and cleanliness of the surrounding area.> Quality: 3.1====================The hotel's quality is a mixed bag. Some guests have reported issues with cleanliness and maintenance, including mold and mildew in the rooms, and broken or outdated amenities. However, the staff is generally friendly and helpful, and the rooms are generally clean and comfortable. The hotel's facilities, including the pool and gym, are showing signs of wear and tear, and some guests have reported issues with noise and disruption.> Pricing: 5.0====================The hotel's pricing is competitive, especially considering the location and amenities. Guests have reported that the rates are reasonable, and the hotel offers good value for the price.> Innovativeness: 4.5====================The hotel's innovativeness is somewhat limited, as it is a standard Holiday Inn Express property. However, the hotel has made some efforts to innovate and improve the guest experience, including the addition of new amenities and services. Some guests have praised the hotel's friendly and helpful staff, as well as the convenient location and amenities.The hotel's biggest issue is the inconsistent quality and cleanliness of the rooms and facilities. While some guests have reported issues with mold and mildew, others have praised the cleanliness and comfort of their rooms. The hotel's staff is generally friendly and helpful, but some guests have reported issues with noise and disruption. The hotel's location is convenient, but some guests have expressed concerns about the safety and cleanliness of the surrounding area. Overall, the hotel is average, and guests should be aware of the potential issues before booking.
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